Legal

Privacy Policy

What we collect, why we collect it, and the controls you always have.

Effective Date: January 2026. This policy explains how Randow.chat collects, uses, and handles your information.

1. Information We Collect

Account Information

  • Email address (for account creation and verification)
  • Username (displayed in chats)
  • Profile picture (optional, uploaded by you)
  • Bio and language preferences (optional)

Usage Information

  • Chat messages and conversations
  • App usage patterns and features used
  • Device information (for push notifications)
  • IP address and basic location data

2. How We Use Your Information

  • Provide and maintain our chat service
  • Match you with other users for conversations
  • Send push notifications for new messages
  • Improve our platform and user experience
  • Prevent abuse and ensure platform safety
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these limited circumstances:

  • With your chat partners (only your username and messages)
  • With service providers who help us operate the platform
  • When required by law or to protect our rights
  • In case of a business transfer or merger

4. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of push notifications
  • Export your data
  • Withdraw consent for data processing

5. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Chat messages are stored until you delete your account or the chat is deleted by both parties.

6. International Transfers

Your data may be transferred to and processed in countries other than your own.

7. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of material changes by posting the new policy here and updating the effective date.

9. Contact Us

Questions about this Privacy Policy or our data practices? Email privacy@randow.chat.